At Serpanch, we are committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our digital marketing services. By using our platform, you consent to the data practices described in this policy.
Serpanch provides a suite of digital marketing solutions, including but not limited to:
Success is a collaborative effort. As a client, you agree to:
Fees for services are outlined in individual project proposals. Payments are due within 15 days of the invoice date unless otherwise specified.
Unless specified in the Scope of Work, each creative deliverable includes up to two (2) rounds of revisions. Additional revisions will be billed at our standard hourly rate.
We strive to meet all agreed-upon deadlines. However, timelines are estimates and are subject to change based on client feedback delays, third-party platform changes, or unforeseen technical challenges.
Upon full payment, the Client owns the rights to final creative deliverables. SERPanch retains the right to use anonymized data and screenshots of the project for our portfolio and marketing materials.
Both parties agree to protect and keep secret all confidential information including trade secrets, customer lists, and proprietary marketing strategies shared during the term of engagement.
Either party may terminate a monthly retainer agreement with 30 days' written notice. Project- based work terminated before completion will be billed for all hours logged up to the date of notice.
If you have any questions regarding these Terms & Conditions, please reach out to our legal department.
info@serpanch.com
sole mbr 30 n gould st ste r sheridan, wy 82801
